Payment policy

Accepted Payment Methods

• Credit & Debit Cards: Visa, Mastercard, American Express, and Discover.
• Bank Transfers: ACH, Wire Transfers, and Direct Bank Deposits (preferred for high-value orders and international shipments).
• Local & Business Payments: Company checks and cash (accepted for in-person pickup at our Miami warehouse).

Currency & Pricing

• All prices are listed and billed in US Dollars ($USD).
• Any international transaction fees, conversion charges, or bank wire transfer fees charged by your financial institution are the buyer's responsibility.

Payment Terms & Commercial Accounts

• Standard Orders: Full payment is required prior to order processing, equipment dispatch, or freight forwarder delivery.
• Special Orders & Custom Equipment: A non-refundable deposit (typically 50%) may be required before factory order placement, with the remaining balance due prior to shipment.
• Commercial Credit (Net Terms): Net 30 or extended credit terms are available exclusively for approved HVAC trade contractors and commercial clients. Contact our finance team to submit a credit application.

Tax & Export Tax Exemption

• Florida Sales Tax: Local purchases and deliveries within Florida are subject to applicable state and county sales tax unless a valid Florida Annual Resale Certificate is provided before payment.
• Caribbean & Overseas Exports: Out-of-state and international shipments may be exempt from local sales tax when delivered directly to a licensed freight forwarder with proof of export (Bill of Lading).

Payment Security

• All online transactions are encrypted and processed through PCI-DSS compliant payment gateways. We do not store full credit card numbers or sensitive financial credentials on our servers.

Billing Questions & Support

• For invoice inquiries, wire transfer instructions, or credit applications, contact our billing team at:Phone: [Insert Phone Number]Email: [Insert Email Address]